Terms and Conditions for La Pepa

Last Updated: June 19, 2025

Welcome to La Pepa!

Hi! We are La Pepa US Inc. ("we," "us," "our"). We run the website www.lapepaus.com (the "Site") and offer related products and services (collectively, the "Services").

These Terms and Conditions are a legally binding agreement between you and us. By visiting our Site and using our Services, you confirm that you have read, understood, and agree to follow all of these rules. Think of them as the ground rules for our community to ensure a safe and happy experience for everyone.

If you do not agree with all of these terms, you must not use our Services and should leave the Site immediately.

We may update these terms from time to time. We’ll change the "Last Updated" date at the top of this page when we do. It’s your responsibility to check back occasionally to stay informed. By continuing to use the Site after we post changes, you accept the new terms.

We suggest printing a copy of these terms for your records.

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Quick Guide to Our Terms

1. Our Services
2. Our Intellectual Property (Our Stuff)
3. Your Promises to Us
4. Your Account
5. Our Products
6. Purchases and Payment
7. Return Policy
8. Rules of Conduct (The Don'ts)
9. Your Content (Reviews & Feedback)
10. Links to Other Websites
11. How We Manage Our Site
12. Privacy Policy
13. Ending Our Relationship (Termination)
14. Service Changes and Interruptions
15. Governing Law & Dispute Resolution
16. Disclaimers (The Important Legal Bit)
17. Limitation of Liability
18. Indemnification (Your Responsibility)
19. User Data
20. Electronic Communications
21. California Users and Residents
22. Other Legal Stuff
23. Contact Us

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1. Our Services

Our Site is intended for users in the United States. If you access our Services from another country, you do so on your own initiative and are responsible for complying with your local laws. Our Services are not designed to comply with industry-specific regulations like HIPAA or FISMA, so if your interactions would be subject to such laws, you may not use our Services.

2. Our Intellectual Property (Our Stuff)

We own or license everything on our Site. This includes all the source code, website designs, text, photos, videos, and graphics (the "Content"), as well as our trademarks and logos (the "Marks"). They are protected by copyright and trademark laws in the US and around the world.

We grant you a limited, non-transferable right to access the Site and download or print a copy of the content for your personal, non-commercial use only. You can't copy, sell, republish, or use any part of our Site, Content, or Marks for any commercial purpose without our express written permission.

3. Your Promises to Us

By using our Site, you promise that:

• You are at least 18 years old.
• You have the legal capacity to agree to these terms.
• All the information you provide (like your name and address) is true, accurate, and complete.

4. Your Account

You are responsible for keeping your account password confidential and for all activities that happen under your account. If you provide any information that is untrue or incomplete, we have the right to suspend or terminate your account.

5. Our Products

We do our best to display the colors, features, and details of our products as accurately as possible. However, we can't guarantee that what you see on your screen will be a perfect reflection of the actual product. All products are subject to availability, and prices are subject to change.

6. Purchases and Payment

When you make a purchase, you agree to provide current, complete, and accurate purchase and account information. You authorize us to charge your chosen payment method for your order, including any shipping fees and applicable sales tax. All payments shall be in U.S. Dollars.

We reserve the right to refuse, limit, or cancel any order for any reason. This might apply to orders placed under the same account, with the same payment method, or that use the same billing or shipping address.

7. Return Policy

Your happiness is important to us! Please review our Return Policy posted on the Site before making any purchases to understand the rules and procedures for returns.

8. Rules of Conduct (The Don'ts)

To keep our community safe and respectful, you agree not to use the Services to:

• Systematically retrieve data to create your own database or directory without our permission.
• Trick, defraud, or mislead us or other users.
• Interfere with the security features of our Site.
• Disparage, tarnish, or otherwise harm our reputation.
• Use information from the Site to harass or harm another person.
• Upload viruses, spam, or other harmful material.
• Use any automated system (like a bot or script) to interact with the Site without authorization.
• Attempt to impersonate another user.
• Use the Site to compete with us or for any commercial purpose not approved by us.
• Harass or threaten any of our employees.

9. Your Content (Reviews & Feedback)

We love it when you contribute to our community by leaving reviews or sending us feedback ("Contributions").

By posting or sending us Contributions, you give us a worldwide, royalty-free, perpetual right to use, copy, reproduce, publish, and share your content for any purpose, including for advertising. This means we can use your review on our product pages, in our marketing emails, or on social media. You also promise that your Contributions are original (or you have the right to share them) and do not violate the rights of any third party.

When leaving a review, please be honest and respectful. Do not post anything that contains hateful language, profanity, or discriminatory references. We reserve the right to remove any review at our discretion.

10. Links to Other Websites

Our Site may contain links to third-party websites. We don't control these sites and are not responsible for their content or privacy practices. If you decide to visit a third-party site, you do so at your own risk.

11. How We Manage Our Site

We reserve the right (but not the obligation) to monitor the Site for violations of these terms, take legal action against anyone who breaks the rules, and manage the Site in a way that protects our rights and keeps things running smoothly. This may include removing content or disabling user accounts.

12. Privacy Policy

We care deeply about your privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is a part of these legal terms.

13. Ending Our Relationship (Termination)

These terms remain in effect as long as you use our Site. We reserve the right to deny you access to the Services at any time, without notice, if you violate these terms or any applicable law. If we terminate your account, you are prohibited from creating a new one.

14. Service Changes and Interruptions

We may change, modify, or remove content from the Site at any time. We also can't guarantee the Site will be available 100% of the time. We may experience technical problems or need to perform maintenance, which could result in interruptions. You agree that we have no liability for any loss or inconvenience caused by any downtime.

15. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of California. Any legal action shall be brought in the state and federal courts located in Los Angeles County, California.

16. Disclaimers (The Important Legal Bit)

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't make any promises about the accuracy of the site's content and are not liable for any errors, personal injury, or unauthorized access to our servers.

17. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, including lost profit, lost revenue, or loss of data, arising from your use of the services, even if we have been advised of the possibility of such damages.

18. Indemnification (Your Responsibility)

You agree to defend, indemnify, and hold us harmless from any loss, damage, or claim (including reasonable attorneys' fees) made by a third party that arises from your use of the Services, your breach of these Terms, or your violation of the rights of someone else.

19. User Data

We maintain certain data that you transmit to the Services for performance and management. While we perform regular backups, you are solely responsible for all the data you transmit. You agree that we have no liability for any loss or corruption of such data.

20. Electronic Communications

Visiting our Site, sending us emails, and filling out forms are electronic communications. You consent to receive electronic communications from us and agree that all agreements, notices, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

21. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

22. Other Legal Stuff

These Legal Terms and any policies posted by us on the Site constitute the entire agreement between you and us. If any part of these terms is found to be unlawful or unenforceable, that part is severable and does not affect the validity of the remaining provisions.

23. Contact Us

If you have a complaint or need more information about our Services, please get in touch!

La Pepa US Inc.
support@lapepaus.com